Neware BTS software can be found on the included CD or download from our official web site. Under each directory, there may be three items listed, one is vcredist_86 folder which is the C++ runtime, another one BTSServer.msi or BTSClient.msi which is the core software package, the third one is setup.exe which is an installation sequence.
- Microsoft Visual C++ 2010 runtime is required to run Neware BTS software.
- BTS Server will register two services - btsserver and mysql - onto the host computer.
- One computer can function as both BTS server and BTS client.
- You can deploy as many BTS clients in your LAN as you want.
Microsoft Visual C++ Runtime Libraries
Runtime provided is X86 based, but it is compatible with an X64 based system. There is no need to reinstall an X86 version if your C++ runtime is X64.
After C++ runtime is installed, you can continue to install the BTS server or client. For both BTSServer and BTSClient, we suggest a non-system drive for the installation folders.
Non-system drive selected for the BTS Server Folder
After BTSServer installation is complete, two services – btsserver and mysql – will be registered and started.
BTS Server services registered and started
After the BTSClient installation is complete, three application shortcuts will be generated on the desktop.
BTS Client shortcuts
To uninstall NEWARE BTS software, you can use the standard program management in Windows or the MSI Uninstall Package.
Use Control Panel, navigate to Programs and Features, find the item you want to uninstall, then right click and select “Uninstall” or just click “Uninstall” on the title row to have this uninstalled.
Neware BTS software uninstall in Control Panel
MSI uninstall. Navigate to the program directory that you want to uninstall. As an example, to have TC53 uninstalled, just simply navigate to the TC53 directory, find “TC53_Setup.msi”, right click and then click “Uninstall” .
Neware BTS software uninstall by MSI uninstall command